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System Installation Feedback
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Date of Install:
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Was system cosmetically acceptable?
Yes
No
Did Unisyn call to confirm appointment within 2 hours of service request (may not be a service engineer; could be a dispatcher)?
Yes
No
Did the Service Engineer arrive on time?
Yes
No
Did the Service Engineer project a professional image (was he/she dressed appropriately; did they act professionally; etc.)?
Yes
No
Did the Service Engineer appear to be knowledgeable about the system and/or problem(s)?
Yes
No
Did the Service Engineer conduct a thorough test of the system, ensuring proper operation?
Yes
No
Did the system include all hardware, probes, peripherals, and options as stated on purchase order?
Yes
No
Did the Applications Specialist effectively train your clinical staff on using the system?
Yes
No
Did the Applications Specialist address all desired training requirements?
Yes
No
Did the Service Engineer provide a complete Installation Report?
Yes
No
Would you recommend Unisyn to other customers interested in a system purchase?
Yes
No
What is your overall grade for this installation?
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